1. Collecting Personal Information
We collect personal information from you to provide and improve our products and services. This includes:
Contact Information
Name, email address, phone number, and shipping or billing address.
Account Details
Username, password, and order history.
Payment Information
Processed securely through a third-party payment processor. We do not store full payment details.
Communications
Messages or correspondence through email, SMS, Discord, or website contact forms.
Device and Usage Information
IP address, browser type, operating system, and website activity collected through cookies or analytics tools.
We collect this information when you place an order or create an account, subscribe to SMS notifications or our email list, or contact us for support or general inquiries.
2. Sharing Personal Information
We do not sell or rent your personal information to third parties. We may share limited information only with:
Service Providers
Trusted third parties that help us operate our website, process payments, deliver orders, and provide analytics.
Legal Obligations
When required by law, regulation, or government request.
Business Transfers
In the event of a merger, acquisition, or sale of company assets, customer data may be transferred as part of that transaction.
All third-party partners are contractually obligated to protect your information and use it only for authorized purposes.
3. Using Personal Information
We use your personal information to:
- Process and fulfill your orders.
- Send order confirmations, shipping updates, and receipts.
- Provide customer service and respond to inquiries.
- Improve website functionality, user experience, and marketing.
- Send marketing or promotional messages only with your consent.
- Maintain security and prevent fraudulent activity.
4. Customers’ Rights Regarding Personal Information
You have the right to:
Access
Request a copy of the personal information we hold about you.
Correction
Request corrections to inaccurate or incomplete information.
Deletion
Request that we delete your personal information, subject to legal retention requirements.
Opt Out
Unsubscribe from marketing emails or SMS messages at any time.
To exercise these rights, contact us at support@testedtruepeptides.com.
5. Use of Cookies
We use necessary cookies and similar technologies to operate the website. Optional referral tracking is off until you accept it in Cookie settings. These technologies help us:
- Keep your shopping cart active.
- Remember your preferences.
- Attribute a referral link when optional referral tracking is accepted.
Choose Accept optional cookies, Reject optional cookies, or Manage preferences in the cookie banner. Reopen Cookie settings in the footer at any time. Necessary security, sign-in, cart, and preference storage remain active. Referral cookies last up to 30 days; your choice is saved in this browser for 180 days. No analytics or advertising trackers are currently configured. Email updates require separate consent. You may also disable cookies in your browser, though necessary site functions may be affected.
6. SMS Messaging System
You may separately opt in at checkout to receive transactional text messages about your order. Providing a phone number alone does not enroll you. Once the SMS service is activated, opted-in orders may receive:
- Order confirmations.
- Shipping and tracking updates.
- Delivery notifications.
Consent is optional and is recorded with your order and the time of opt-in. Message frequency varies, typically up to 3 texts per order. Message and data rates may apply. After activation, reply STOP to opt out or HELP for assistance, or email support@testedtruepeptides.com. We do not send promotional SMS through this program or share mobile numbers or consent data with third parties for their marketing.
7. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, contact Tested True Peptides LLC at support@testedtruepeptides.com.